Customer reviews of DCH Motors

By Anonymous on 13 July 2026 | Verified purchase

I recently bought a car from this dealership, and the entire experience was outstanding from start to finish. The team was incredibly welcoming, knowledgeable, and genuinely took the time to help me find the right car without any pressure. The vehicle was presented in immaculate condition, exactly as described, and the whole process was smooth, transparent, and stress-free. They answered every question I had, kept me informed throughout, and made sure I was completely happy before driving away. It’s rare to find a company that combines such excellent customer service with honesty and professionalism. You can tell they genuinely care about their customers and take pride in what they do. I couldn’t be happier with my purchase and will definitely be returning in the future. I highly recommend this dealership to anyone looking for a quality car and a first-class buying experience. Thank you again to the whole team!

By Anonymous on 12 July 2026 | Verified purchase

I had an excellent experience buying my car from DCH Motors. From start to finish, the entire process was smooth, professional, and stress-free. The team was friendly, knowledgeable, and took the time to answer all of my questions without making me feel pressured. They made the car-buying experience easy and enjoyable, and their customer service exceeded my expectations. I’m extremely happy with my purchase and would highly recommend DCH Motors to anyone looking for a reliable vehicle and outstanding service. Thank you to the whole team for making this such a positive experience!

By Anonymous on 28 August 2025 | Verified purchase

Quick and easy

By Emily Warren on 07 August 2025 | Verified purchase

Really happy with my new car Jay managed to get it ready for me the same day to save us coming back. Couldn't ask for anything more.

By Jessica Bennet on 24 July 2025 | Verified purchase

My daughter found a car on auto trader so i took her down to see the car she absolutely loved it. Spoke to a sales person who gave us all the time and was so polite and helpful ( rare in the motor trade nowadays ) did the deal transferred the funds collected the car because it was for my daughter they filled the tank WOW Thank you DCH will come again.

By daisy dickens on 02 February 2025 | Verified purchase

Very efficient, friendly and helpful. Organised, great service. Brought my first car from here and were very informative. Was able to answer all my questions.

By Joanne Mary Joyner on 27 December 2024 | Verified purchase

Held the car for me with a small deposit. Always came back to me quickly with answers to questions i had. Just a smooth and easy transaction. Highly recommend.

By Callum Wilson on 18 December 2024 | Verified purchase

My daughter found a car on auto trader so i took her down to see the car she absolutely loved it. Spoke to a sales person who gave us all the time and was so polite and helpful ( rare in the motor trade nowadays ) did the deal transferred the funds collected the car because it was for my daughter, Thank you DCH will come again.

By Anonymous on 09 March 2026 | Purchase not verified

Do not purchase from here. I asked about the warranty before my purchase and was told that if there was a problem within the first three months that it would be covered and they would deal with it by seeing which was the best option, either by garage close to me or to take it back to them. Called with a issue and was told it is not covered, I have had two further problems since and have emailed and telephoned them , they said they would get back to me over a week ago now.. They not returned any phone calls or further emails. The vehicle is now going to cost me around £800 to fix.There after sales service is appalling..

By Anonymous on 23 June 2025 | Purchase not verified

The entire process was managed seamlessly. Even down to transporting the vehicle to me! JAY was great, not pushy but friendly. All questions answered, nothing was too much trouble. He made the entire process for me, so easy!I would high recommend DCH motors.